Last updated: 01/01/2023
Aero Scooter® (“us”, “we”, or “our”) operates the https://www.aeroscooters.co.uk website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and holdata certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Advertising Cookies. We use Advertising Cookies to identify, provide and display relevant ads on our website and others.
Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number.
Use of Data
Aero Scooter® uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Retention of Data
Aero Scooter® will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Aero Scooter® will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Aero Scooter® will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Aero Scooter® may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Aero Scooter®
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Adobe Analytics
We use Adobe Analytics by Adobe Systems Incorporated to better understand usage patterns on our website and provide more personalized experiences and relevant content. Data collected through Adobe Analytics may include information like your IP address, device type, browser type, operating system, location information, date/time stamp, and website activities. This data is retained by Adobe and will not be shared unless we are compelled to do so legally. However, Adobe may aggregate and anonymize this data to provide broader website analytics and reporting.
For more information about Adobe Analytics and your privacy choices, see the Adobe Privacy Policy at https://www.adobe.com/privacy.html
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By phone number: +44 7641628567
- By email: [email protected]
Data Access & Modification
You have the right to access the personal information we store about you. You also have the right to ask us to make modifications if necessary. You can reach us at [email protected].
To control your information, you can:
- See what personal data we have about you.
- Ask us to correct any data that is inaccurate or incomplete.
- Ask us to delete any personal data we hold on you. We will endeavor to respond to your request in accordance with applicable law. There are however certain circumstances where we may not be able to fulfill your request, such as when we need to retain and use your data for compliance, legal, fraud prevention or other legitimate interests.
We aim to respond to any privacy-related request within 30 days. If your request is particularly complex, we may require more time, but we will notify you if this is the case.
We do not charge a fee for data access or modification requests unless your request is excessive, repetitive or unfounded. In this case, we reserve the right to charge an reasonable fee based on administrative costs. We will notify you of any charges before carrying out your request.
Security Measures
We have committed to protect your personal information and have implemented reasonable and appropriate measures to limit access to your personal data and prevent unlawful use or disclosure. However, the transmission of information via the internet is not completely secure. Though we do our best to protect your personal information, we cannot guarantee the security of our website, servers, or database. Any transmission of this information is at your own risk.
Some specific ways we ensure the security of your personal information include:
- Encrypting all transmitted data using industry-standard SSL connections.
- Restricting access to personal data using need-to-know and least privilege principles.
- Anonymizing or disassociating personal data when used for analytics, research or other purposes.
- Deploying security controls like multi-factor authentication and password policies to access systems.
- Using secure networks and transmission techniques like VPNs when sharing sensitive data.
- Conducting regular security audits and scans to ensure IT systems are hardened against attacks.
- Maintaining and testing an incident response plan in case of a data breach.
- Requiring all staff to commit to protecting user privacy through training programs.
While we implement a reasonable level of safeguards, we cannot guarantee the absolute security of your personal information. The internet by its nature cannot be perfectly secure, so transmission is at your own risk. Please notify us immediately if you identify any potential vulnerabilities in our security.
Data Retention & Deletion
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes outlined in this privacy policy, as required by law, or as otherwise communicated to you.
When we no longer need to use your personal data, we will remove it from our systems and records and / or take steps to properly anonymize it. We will only keep and process your data for the minimum period necessary for the purposes in this policy. For further information about our data retention practices, please contact us directly.
In some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to retain and use this anonymous data for analytics, research or any other legitimate purpose allowed under applicable laws.
Your Rights As A User
You have the right to opt out of direct marketing communications from us at any time. You can do this by unsubscribing from emails or contacting us with your request.
You also have the right to request:
- Access to the personal data we hold about you.
- The correction of inaccurate or incomplete data we hold about you.
- That we stop sending you direct marketing communications.
- Deletion of personal data in certain circumstances.
You may exercise these rights at any time by sending an email to us at [email protected].
If we are unable to action your request due to legal requirements or ongoing contractual obligations, we will let you know as soon as possible and provide an explanation.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to complain to your local Data Protection Authority. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. In the UK, you can make a complaint to the Information Commissioner’s Office (ICO).
Important Disclosures
Website Analytics
We use analytics services to help analyze how users interact with our website. These services use cookies to collect non-identifying visit data. This data allows us to identify areas that users prefer and improve aspects like site navigation and search tools. We use this information to improve the overall experience on our site.
Currently our website uses Google Analytics and Adobe Analytics, which have their own privacy policies. Please review them to understand how they handle user data.
Online Advertising
We may display personalized ads based on your browsing history and interactions with our site. This allows us to market our products effectively across the web.
We use Google Ads and Facebook Ads to run personalized promotions. These platforms have self-service tools that allow you to see why you’re seeing an ad and control how ads are tailored to your interests. You can opt-out of personalized ads in Google and Facebook directly via their privacy dashboards.
Social Media Features
Our website includes social media features like Facebook and Twitter buttons. These platforms may collect information about your use of our site. We do not control how social media platforms use this data. Please refer to their privacy policies for more details about how they handle user data.
You can disable third-party social media features through tools like browser extensions. Doing so will stop them from capturing further data about your interactions, but will not change how they use previously collected data.
External Links
For your convenience, our website may contain links to external sites not operated by us. If you click on an external link, you will leave our site and be redirected to another site. We do not control these external sites and are not responsible for their data practices, privacy policies or content. We recommend reviewing the privacy policies of any website before providing personal information.
Changes To This Privacy Policy
We may modify this privacy policy from time to time to reflect changes in our practices, technology, legal requirements and other factors. If we make any material changes, we will notify you via email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contacting Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Aero Scooter®
[email protected]